Skip to content

Customer Service

Thank you for choosing C.Krueger’s Finest Baked Goods for your gifting needs. Your satisfaction means the world to us.

At C.Krueger’s, we take every precaution to ensure all of our individually-wrapped baked goods meet our highest standards - and yours, too!

Need to ask a question or process a return? Please contact us at CustomerCare@CKruegers.com. Our Customer Service Representatives are available Mon - Fri, 9 - 5 EST. We will do our best to get back to you within 24 hours during our business hours. 

 

Return and Refund Policy:

We are careful to ensure every order reaches its destination in perfect condition. If you are not 100% satisfied with your purchase, please contact us and we will refund your purchase price or send a replacement gift, free of charge, whichever you prefer.

Please note: to uphold our food safety standards, we DO NOT accept any returns, so feel free to keep your original order. Our return and refund policy is meant to protect our customers as well as brand credibility through ensuring absolute customer satisfaction on every gift!

 

Substitutions:

Because of the limited and sometimes seasonal nature of many of our products, we reserve the right to make substitutions for items of equal or greater value, as necessary to ensure timely delivery of your gifts.

 

Changes or Cancellations:

If you need to make changes to your order, please contact us right away. The shipment of your order may be delayed with any change requests.

Need to make an address correction?  Please contact our Customer Service at CustomerCare@CKruegers.com.